We are striving to earn your trust every day, by assuming long-term commitments to you.
- We guarantee the best price for heat energy
- We invest in energy efficiency
- We diversify the types of energy used
- We constantly seek cutting of costs
- We provide bonuses and discounts to prompt and loyal customer
- We work closely with the institutions in order to obtain warranties
- We provide you with the best service
- We improve continuously in order to meet your requirements as revealed from our regular investigations of customer opinions
- You get response to all your requests within the shortest terms possible: up to 5 days for requests made in writing, up to 5 days for requests for repairs and up to 2 hours for each warning of failure, and we shorten these terms each year
- We provide services for the internal/building installations
- We continuously improve our communications with you
- We take care of our city, country, and the entire planet, by a long-term development strategy
- We reduce the hazardous environmental impact of the installations
- We introduce innovations by using the best technologies
- We are partners to the Municipality in urbanization projects
- We organize “Doors Open Days” for all citizens
