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We are striving to earn your trust every day, by assuming long-term commitments to you.

  • We guarantee the best price for heat energy
  • We invest in energy efficiency
  • We diversify the types of energy used
  • We constantly seek cutting of costs
  • We provide bonuses and discounts to prompt and loyal customer
  • We work closely with the institutions in order to obtain warranties
  • We provide you with the best service
  • We improve continuously in order to meet your requirements as revealed from our regular investigations of customer opinions   
  • You get response to all your requests within the shortest terms possible: up to 5 days for requests made in writing,  up to 5 days for requests for repairs and up to 2 hours for each warning of failure, and we shorten these terms each year
  • We provide services for the internal/building installations
  • We continuously improve our communications with you


  • We take care of our city, country, and the entire planet, by a long-term development strategy
  • We reduce the hazardous environmental impact of the installations
  • We introduce innovations by using the best technologies
  • We are partners to the Municipality in urbanization projects
  • We organize “Doors Open Days” for all citizens